You find our website useful? Share with your friend!
Please fill out the form below and it will be emailed instantly.
Please note that we do not collect email addresses and we will not send
neither to you nor to your friend any unsolicited emails.
I agree to receive a newsletter from the hotel partners with the best hotel deals of the week
Nairobi Serena Hotel is a luxurious 5-star property in Nairobi.
Accommodation The hotel offers 183 comfortable and well-equipped, air-conditioned guestrooms. Room facilities include coffee/tea maker and direct-dial phone. Other room amenities include in-room safe fitting a laptop and minibar. Beds: Extra towels and bedding items are provided in the guestrooms. Hotel guests will be able to request a crib/cot (infant beds). Bathroom amenities include bathrobes, complimentary toiletries, designer toiletries, hair dryer and makeup/shaving mirror. Entertainment: In-room entertainment options at Nairobi Serena Hotel include LCD television, premium television channel(s) and satellite television service. Internet connection options: Business guests will appreciate Internet access (complimentary) and wireless high-speed Internet access (complimentary). Housekeeping services and complimentary newspapers are also available.
Facilities Dining facilities at Nairobi Serena Hotel include a restaurant and a cafeteria. There is also room service available. The hotel boasts a 24-hour front desk service. A currency exchange facility is also available. Our guests will appreciate the services of a doorman. Other hotel amenities include garden, gift shop/newsstand and hair salon. Leisure amenities: There is an outdoor swimming pool at the hotel. Guests can also enjoy the following spa/wellness facilities: sauna, steam room, on site spa services, full-service health spa. Beauty services as well as body and facial treatments are offered on request. After a long day of business meetings or sightseeing, hotel guests can book a relaxing massage. Other services: babysitting or child care, coffee shop/café, complimentary newspapers in lobby, concierge services, elevator/lift, express check-in/checkout, laundry facilities, porter/bellhop, safe-deposit box - front desk and tours/ticket assistance. Business/Internet: Nairobi Serena Hotel features a well-equipped business centre complete with audio-visual equipment and conference/meeting room(s). Event catering can also be arranged. The following Internet options are available at the hotel: high-speed wireless access is complimentary.
Transportation/Parking facilities Nairobi Serena Hotel offers transportation to/from the airport for an additional fee. For guest convenience, parking is offered at no extra cost. Valet parking is also available.
Hotel Services and Facilities
Free WiFiFree parkingFree breakfast
24 hour front desk
Jacuzzi or Spa
Internet Access - Free in room
Parking - Self
Swimming Pool - Outdoor
Click here to leave your opinion >>
Judy Mwangi from Nairobi, Kenya
stayed in May, 2018
Guest Score 10.0 out of 10
Serena Kenya sent me a large cake to the office during my Birthday! I was surprised in a big way! I normally frequent Serena in Kampala and Daresalaam where i receive top notch services - and was not expecting any cake from the Kenya branch, or any of the branches for that matter!
Thank you, thank you Serena - you are the best
How to book
Making your reservation in Nairobi Serena Hotel is easy and secure. Simply select your dates of stay and click on the “Check Rates” button to submit the form.
After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the "Book Now" button on the right side of the screen. After you have selected your desired room type, you will be taken to a "Complete your booking" form. Then you will need to review the "Details of your stay" and fill in the blanks on the "Guest Details" section. Be sure your name and email address are spelled correctly.
After you fill out all of the needed information, press the "Complete reservation" button. To ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
View all photos in gallery
“...Serena Kenya sent me a large cake to the office during my Birthday! I was surprised in a big way...”
Essential cookies enable core functionality. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences.
Analytical cookies help us to improve our website by collecting and reporting information on its usage.
Social Sharing Cookies
We use some social sharing plugins, to allow you to share certain pages of our website on social media. These plugins place cookies so that you can correctly view how many times a page has been shared.
Your choice regarding cookies on this site