Nairobi Serena Hotel, Kenya. Rates from KES31,068.

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Room

Child age at check in

Room

Child age at check in

Nairobi Serena Hotel is a luxurious 5-star property in Nairobi.

Accommodation
The hotel offers 183 comfortable and well-equipped, air-conditioned guestrooms. Room facilities include coffee/tea maker and direct-dial phone. Other room amenities include in-room safe fitting a laptop and minibar. Beds: Extra towels and bedding items are provided in the guestrooms. Hotel guests will be able to request a crib/cot (infant beds). Bathroom amenities include bathrobes, complimentary toiletries, designer toiletries, hair dryer and makeup/shaving mirror. Entertainment: In-room entertainment options at Nairobi Serena Hotel include LCD television, premium television channel(s) and satellite television service. Internet connection options: Business guests will appreciate Internet access (complimentary) and wireless high-speed Internet access (complimentary). Housekeeping services and complimentary newspapers are also available.

Facilities
Dining facilities at Nairobi Serena Hotel include a restaurant and a cafeteria. There is also room service available. The hotel boasts a 24-hour front desk service. A currency exchange facility is also available. Our guests will appreciate the services of a doorman. Other hotel amenities include garden, gift shop/newsstand and hair salon. Leisure amenities: There is an outdoor swimming pool at the hotel. Guests can also enjoy the following spa/wellness facilities: sauna, steam room, on site spa services, full-service health spa. Beauty services as well as body and facial treatments are offered on request. After a long day of business meetings or sightseeing, hotel guests can book a relaxing massage. Other services: babysitting or child care, coffee shop/café, complimentary newspapers in lobby, concierge services, elevator/lift, express check-in/checkout, laundry facilities, porter/bellhop, safe-deposit box - front desk and tours/ticket assistance. Business/Internet: Nairobi Serena Hotel features a well-equipped business centre complete with audio-visual equipment and conference/meeting room(s). Event catering can also be arranged. The following Internet options are available at the hotel: high-speed wireless access is complimentary.

Transportation/Parking facilities
Nairobi Serena Hotel offers transportation to/from the airport for an additional fee. For guest convenience, parking is offered at no extra cost. Valet parking is also available.

Nairobi Serena Hotel Hotel Services and Facilities

Free WiFi Free parking Free breakfast

Hotel facilities

24 hour front desk
Babysitting Services
Business Center
Children's Play Area
Concierge
Currency Exchange

Fitness Center
Lounge/Bar
Non-Smoking Facility
Restaurant
Room Service
Swimming Pool - Outdoor

Wheelchair Access
Airport Transportation
Attraction Shuttle Service
Internet Access - Free Public Access
Laundry

Guest reviews

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Judy Mwangi from Nairobi, Kenya

stayed in May, 2018

Guest Score 10.0 out of 10

Serena Kenya sent me a large cake to the office during my Birthday! I was surprised in a big way! I normally frequent Serena in Kampala and Daresalaam where i receive top notch services - and was not expecting any cake from the Kenya branch, or any of the branches for that matter! Thank you, thank you Serena - you are the best

Nothing!

Nairobi Serena Hotel FAQ

What are the check-in and check-out times at Nairobi Serena Hotel?

The guests can check in from 12:00. Check-out time is 10:00.

What is the nearest airport to Nairobi Serena Hotel?

Nairobi, Kenya (WIL-Wilson) is located 2.39mi from the property.

Does Nairobi Serena Hotel provide free wi-fi?

We provide complimentary internet access in public areas.

Does this property have a pool?

Weather permitting, the outdoor pool is perfect to enjoy a moment of relaxation.

Is there airport transportation available at Nairobi Serena Hotel?

Guests in need of traveling to/from the airport may arrange transportation with the reception.

Is smoking allowed on the premises?

The establishment is entirely non-smoking.

Is Nairobi Serena Hotel wheelchair accessible?

The hotel has wheelchair accessibility throughout its grounds.

Is there a fitness center?

A state-of-the-art fitness center, equipped with weight-training machines, can be accessed by all guests.

Is there a lounge or bar at Nairobi Serena Hotell?

Guests may find a large selection of both alcoholic and non-alcoholic beverages at the in-house bar/lounge.

Does Nairobi Serena Hotel have business center?

Property has facilities onsite with computers and/business services.

Are there attraction shuttles provided by the hotel?

Discover the area using the services of an attraction shuttle.

Is the front desk open 24 hours?

Our helpful 24-hour front desk is ready to assist you with any inquiry.

Will room service be provided?

Room service can be arranged for guests staying at the hotel.

Are there restaurants nearby or on-site?

Looking for a place to eat? The property offers at least one full-service restaurant.

Does Nairobi Serena Hotel provide babysitting services?

We can arrange qualified babysitting services (fee may apply).

Is a currency exchange available to guests?

Travelers visiting from all parts of the globe can use the hotel's currency exchange services.

Is there a concierge available at Nairobi Serena Hotel?

A friendly and helpful concierge is always ready to assist with any inquiries.

Is there entertainment for children?

Children will be kept entertained at the designated on-site play area.

Are there laundry services?

Laundry services may be available at an additional cost.

How to book Nairobi Serena Hotel

Making reservations for Nairobi Serena Hotel on this website is a secure and straightforward process. To check the nightly rates of Nairobi Serena Hotel, simply begin by selecting the desired dates/length of stay and click the "Check Rates" button. Comparison and decisions can then be made with the display of pricing information for each style of guest room. Information regarding room features and amenities is provided in the center of the screen. Having made the decision for dates, room style, and rates, simply locate and click on the "Book Now" button on the right hand side of the screen.

After making this selection you will be transferred to a "Complete Your Booking" form where various information will be requested in order to reserve your room at Nairobi Serena Hotel. The "Details of Your Stay" will be displayed for your review so that you can ensure all information regarding your visit is acceptable and understood. After reviewing the details, proceed by filling in the information requested in the "Guest Details" section. Answer the few basic questions required. Please be sure to look over all supplied answers so that important details such as name and email address are spelled correctly. Upon completing this, simply select the "Complete Reservation" button to finish booking your room at Nairobi Serena Hotel. The use of a secure commerce server ensures that all personal data such as credit card information is secure and encoded into a non-usable form.

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Guest reviews

“...Serena Kenya sent me a large cake to the office during my Birthday! I was surprised in a big way...”